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FAQ

General

Okay, so here’s the deal with your scalp. It ages about six times faster than the rest of our skin. Plus, your scalp naturally has more oil glands. When we lose our hair, the scalp loses that additional layer of protection. That’s why it's important to cleanse, moisturize, and protect your whole head from environmental stressors (like the sun).

Nope! We don’t believe that baldness is a problem to be fixed. We believe that hair loss is natural. That’s why we’re empowering a community of people to feel confident from the top down with better products for the Face + Scalp. For more information, visit our About page.

You can find MANTL on our website, Huckberry.com, and at Nordstrom (in-stores and online).

Please email us at hello@mantl.co and we'll assist you as soon as possible.

Products

Yes, you can! MANTL skincare was inspired by our co-founder Karamo’s balding journey but designed for everyone’s face or scalp, or both. Give it a try risk-free!

The MANTL Starter Kit is a great way to try our products before committing to the full sizes.

A majority of our products are formulated and batched in the United States. All products state where they are manufactured on package as well.

MANTL's product philosophy is simple. We create products for the face and scalp — while MANTL is inspired by our founders' balding journey, it's made for everyone. Not bald? Not a problem! Our products work perfectly for just the face too. Our skin is our largest organ and what we put on it matters. MANTL formulates for the face and scalp without sulfates, parabens, phthalates, synthetic dyes, and synthetic fragrances. We use naturally-derived ingredients as much as possible — and we focus on pH-balanced formulas to support your skin's barrier.

Subscription

Of course. You can cancel anytime by creating a MANTL account on our website.

Yes. You have complete control over your subscription — edit or postpone your next order anytime through your MANTL account. An email reminder will be sent 3 days prior to your order shipping to give you enough time to make any adjustments. For additional help, contact us at hello@mantl.co.

Subscriptions get 10% off all products and free shipping on orders over $50. You always have complete control over your subscription orders. You can edit your ship frequency, delay, and cancel at anytime via our account portal. An email reminder is sent 3 days before each order. Now that you've learned about our subscription, sign up for it here.

Shipping & Returns

We process orders immediately, but please email hello@mantl.co as soon as possible and we'll do our absolute best to help. If your order has already been shipped by the time we receive your request, then unfortunately we can no longer cancel or change the order.

Once we receive your refund request, we’ll process your return as quickly as we can, but it may take an additional 3-10 business days for the refund to show up on your original form of payment.

We love our products and hope you do too! But if for some reason you don’t feel the same way, you may return the products within 30 days of shipment. Please email hello@mantl.co to process the return. Unfortunately, we cannot accept returns after this window.

Standard shipping in the continental US typically takes 3-7 business days. Once we assign a shipping label to your purchase, a confirmation email with tracking information will be sent. If you never received this, let us know by contacting hello@mantl.co and we’ll resend it. Note that orders to Alaska and Hawaii takes about 4-8 business days. Orders to Puerto Rico typically takes 8-12 business days.

We offer free standard shipping on orders of $50 or more. For orders within the continental US and under $50, a shipping fee of $4.99 will be applied. For orders to Alaska, Hawaii, and Puerto Rico, a $9.99 fee will be applied to orders under $50.

We ship domestically and to Puerto Rico.

Emails, Promotions & Referrals

You can click "unsubscribe" in our emails or shoot us an email at hello@mantl.co.

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Email us at hello@mantl.co and we'll be happy to assist you!

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